WhatsApp Governance gets ₹100 crore boost in 2026-2027 Budget

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Minister for IT Electronics and Communication Nara Lokesh addressing media aft  launching the WhatsApp Governance "Mana Mitra" astatine  his residence astatine  Undavalli successful  Guntur district.

Minister for IT Electronics and Communication Nara Lokesh addressing media aft launching the WhatsApp Governance "Mana Mitra" astatine his residence astatine Undavalli successful Guntur district. | Photo Credit: File photo

The State authorities has reaffirmed its thrust connected integer translation by formally incorporating WhatsApp Governance successful the Budget, signalling the precedence accorded to technology-enabled nationalist work delivery.

Branded Mana Mitra WhatsApp Governance, the inaugural was launched past twelvemonth arsenic a flagship e-governance betterment nether the enactment of Nara Lokesh, Minister for the Real Time Governance Society. At the launch, Mr. Lokesh stated that the level was designed to supply seamless, accessible and citizen-friendly services arsenic portion of the government’s broader bully governance agenda.

Since its rollout, the level has witnessed accelerated expansion. More than 500 national services person been enabled done WhatsApp, and efforts are nether mode to onboard further services to simplify procedures and minimise the request for carnal visits to authorities offices.

Presenting the Budget, Finance Minister Payyavula Keshav allocated astir ₹100 crore to the Real Time Governance Society for 2026-2027. The Outcome Budget has acceptable an ambitious people of delivering up to 1,000 services done the level successful the coming year.

In his Budget speech, Mr. Keshav said that the A.P. State Data Lake has strengthened real-time, data-driven governance by integrating information from implicit 36 departments and 139 databases, thereby creating a unified presumption of governance performance. He noted that Mana Mitra has been scaled up from 150 to implicit 900 citizen-centric services successful little than a year, substantially reducing carnal interface and improving work transportation timelines.

The Budget papers mandates the Real Time Governance Society to found an integrated, real-time information ecosystem to enactment evidence-based decision-making, transparent monitoring and businesslike implementation of authorities programmes. It besides directs the section to leverage dashboards, precocious analytics and emerging technologies specified arsenic Big Data and AI and ML, portion ensuring robust information governance, cybersecurity safeguards, regulatory compliance and stronger inter-departmental coordination done standardisation and capableness building.

Published - February 16, 2026 07:40 p.m. IST

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