4 months ago
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In a first-of-its-kind inaugural successful the country, the Hyderabad City Police connected Friday (January 9), launched C-Mitra, a virtual assistance table aimed astatine assisting victims of cybercrime successful registering First Information Reports (FIRs) without having to sojourn a constabulary station.
Commissioner of Police, V.C. Sajjanar, said that the inaugural was designed to supply quicker alleviation to victims of cyber frauds specified arsenic OTP scams, integer apprehension frauds and concern and trading scams, which person seen a crisp rise. Describing C-Mitra arsenic a virtual constabulary officer, helium said the strategy uses exertion to bring indispensable policing services straight to citizens.
The work is disposable exclusively to residents wrong the Hyderabad Police Commissionerate limits.
Victims are required to archetypal study the fraud done the 1930 helpline oregon the National Cyber Crime Reporting Portal. After this, virtual constabulary officers from the C-Mitra squad interaction the complainant and, with the assistance of artificial quality tools, hole a legally dependable ailment based connected the details provided. The draught ailment is past sent to the victim, who indispensable motion and taxable a carnal transcript either by post, courier oregon done a driblet container astatine the Cyber Crime Police Station successful Basheerbagh. An FIR is registered aft receipt of the signed transcript and details are shared with the complainant done SMS. Officials said options for integer signatures are being explored.
To streamline investigations, the constabulary person introduced a lawsuit categorisation strategy nether C-Mitra. Cases involving losses supra ₹3 lakh volition beryllium registered and investigated by the Cyber Crime Police Station, portion cases involving losses beneath ₹3 lakh volition beryllium registered arsenic Zero FIRs and transferred to the respective section instrumentality and bid constabulary stations.
Police said carnal registration of an FIR presently takes astir 3 hours and that C-Mitra is expected to prevention clip for some citizens and presumption staff. At present, lone astir 18 per cent of cybercrime complaints are converted into FIRs, a fig the section aims to rise importantly done this initiative.
The virtual assistance table volition relation betwixt 8 a.m. and 8 p.m. and is manned by a 24-member team.
To forestall misuse and impersonation, the constabulary said authoritative calls would beryllium made lone from a designated landline fig and WhatsApp messages lone from verified fig series. Staff volition not question OTPs oregon inquire for money. The constabulary clarified that C-Mitra lone facilitates FIR registration and does not analyse cases, connection ineligible proposal oregon warrant betterment of funds.
