WhatsApp users’ consent mandatory for collection of data, says NCLAT

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Furthermore, NCLAT besides  allowed WhatsApp “three months to comply with the directions for bringing astir  indispensable   changes astatine  their end” [File]

Furthermore, NCLAT besides allowed WhatsApp “three months to comply with the directions for bringing astir indispensable changes astatine their end” [File] | Photo Credit: REUTERS

Appellate tribunal NCLAT connected Monday clarified that its bid successful the WhatsApp substance connected privacy and consent safeguards besides applies to idiosyncratic information postulation and sharing for non-WhatsApp purposes, including non-advertising and advertising.

Passing an bid implicit an exertion moved by CCI seeking clarification implicit the erstwhile bid passed by NCLAT, the appellate tribunal said, “Appellant (WhatsApp and Meta) cannot asseverate unilateral oregon open-ended rights implicit idiosyncratic data.

“We had intelligibly held that 'users indispensable clasp the close to determine what information is collected, for which purposes and for however long. Any non-essential postulation oregon cross-use similar advertizing etc. tin hap lone with the acrophobic users' explicit and revocable consent,” said NCLAT.

NCLAT further stated that erstwhile users are fixed the enactment to opt successful oregon opt retired of information sharing astatine immoderate stage, whether utilizing regular features oregon optional features, their rights are protected for each time, and exploitation is removed, which has been an contented with the 2021 WhatsApp policy.

Based connected the supra analysis, we truthful let the exertion of the Commission. Accordingly, it is clarified that “remedial directions contained successful Paras 247.2.1 to Paras 247.2.4 of the Applicant's impugned bid dated 18.11.2024 volition use to WhatsApp idiosyncratic information postulation and sharing for each non-WhatsApp purposes, including non-advertising and advertizing purposes,” said a two-member NCLAT seat comprising Chairperson Justice Ashok Bhushan and Member Arun Baroka.

Furthermore, NCLAT besides allowed WhatsApp "three months to comply with the directions for bringing astir indispensable changes astatine their end.”

NCLAT successful a 29-page-long clarification bid said: "Once users are provided optionality astatine immoderate signifier to opt successful oregon opt retired of information sharing – whether utilizing regular features oregon optional features - their rights are protected for each times and determination is simply a removal of exploitation, which has been the contented successful 2021 WhatsApp policy.”

NCLAT, connected November 4, granted partial alleviation to WhatsApp aft mounting speech a conception of the bid by the just commercialized regulator that had banned the instant messaging app from sharing information with Meta Platforms for advertizing purposes for 5 years.

The tribunal had besides retained ₹213 crore punishment connected the societal media level and upheld WhatsApp's 2021 argumentation breach of Section 4(2)(a)(i) and 4(2)(c) arsenic it constituted maltreatment of dominance by the instant messaging app and created a concern of marketplace denial.

However, successful Para 264, the concluding portion of the judgement, the learned tribunal has said that Para 247.1 of the archetypal CCI bid is acceptable speech and 247.2 is upheld. The effect of this is that present idiosyncratic consent is required for WhatsApp sharing idiosyncratic information for non-advertising purposes, but determination is thing being spoken of astatine all, 1 mode oregon the other, for advertizing purposes.

NCLAT, successful its 184-page-long order, said that cross-platform information sharing betwixt WhatsApp and Meta enhanced Meta's vantage successful the show advertizing market, creating an introduction obstruction for rival firms successful integer advertizing that did not person equivalent entree to WhatsApp data.

However, it had besides said CCI "order holding breach of Section 4(2)(e) is not sustainable", arsenic it cannot beryllium concluded that Meta has leveraged its dominance successful 1 marketplace (OTT messaging) to support oregon widen dominance successful different (online show advertising), arsenic WhatsApp and Meta are chiseled ineligible entities.

In November past year, the CCI imposed a punishment of ₹213.14 crore connected societal media large Meta with respect to the WhatsApp privateness argumentation update done successful 2021.

Meta Platforms and WhatsApp challenged this bid earlier the NCLAT, which, successful January this year, passed an interim order, staying the five-year prohibition imposed by the CCI connected data-sharing practices betwixt WhatsApp and Meta for advertizing purposes, offering a breather to the tech giant.

Published - December 16, 2025 10:51 americium IST

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