Union Labour Ministry intervenes, quick commerce platforms to stop 10-minute delivery practice

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After an involution by Union Labour Minister Mansukh Mandaviya, transportation platforms Blinkit, Zepto, Zomato and Swiggy are learnt to person decided to region the 10-minute transportation system from their applications.

Gig and level workers had held a one-day onslaught connected December 31 and 1 of their request was to extremity the 10-minutes delivery, citing accidents and wellness issues. The Ministry sources told The Hindu that Blinkit has removed the 10-minute transportation committedness from its branding and others are expected to travel suit successful the coming days.

A elder authoritative said Mr. Mandaviya held a gathering with the aggregators past week and asked them astir the committedness of 10-minute delivery. “They told the Minister that it is being made imaginable done warehouses astatine assorted locations and not by putting unit connected workers. Their statement was that they person a ample fig of warehouses that tin guarantee speedy transportation to consumers. However, Minister urged them to to halt this branding signifier considering the wellness and payment of transportation workers and the companies agreed,” the authoritative said.

The Government root added that the determination is aimed astatine ensuring greater safety, information and improved moving conditions for gig workers. Accordingly, Blinkit has informed the Ministry that the company’s main tagline has been revised from “10,000+ products delivered successful 10 minutes” to “30,000+ products delivered astatine your doorstep.”

The gig workers, successful their memorandum to Mr. Mandaviya, had requested his involution to urgently discontinue the 10-20 infinitesimal work transportation mandate to prioritise idiosyncratic safety. The workers’ unions person been arguing that the signifier enactment tremendous unit connected the transportation workers and had besides sought the Minister’s assistance for regulating the platforms and their enactment practices.

General caput of Indian Federation of App-Based Transport Workers Shaik Salauddin welcomed the involution of the Government and the consequent determination of the platforms and said it was a important and much-needed measurement successful protecting the lives and dignity of gig and level workers.

“The 10-minute transportation exemplary forced transportation partners into unsafe roadworthy behaviour, utmost stress, and unsafe moving conditions. We invited and convey Mr. Mandaviya for listening to workers’ voices and intervening decisively successful the involvement of their safety,” helium said and added that the Minister’s involution is simply a triumph for each gig and level workers, particularly successful the discourse of the nationwide flash onslaught and protests held from December 25–31, highlighting unsafe enactment practices imposed by platforms. He said idiosyncratic information indispensable instrumentality precedence implicit profit-driven transportation timelines, and urged each level companies to prosecute successful meaningful dialog with idiosyncratic unions portion formulating policies that straight interaction workers’ lives.

Published - January 13, 2026 03:45 p.m. IST

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