SUEZ begins door-to-door KWA consumer survey

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A week aft French institution SUEZ took implicit the cognition and attraction of h2o organisation successful Kochi, it has begun door-to-door user surveys to place occupation areas based connected residents’ complaints. The user survey volition stitchery information connected depletion and h2o requirements, a Kerala Water Authority (KWA) root said.

The KWA signed an statement with SUEZ past twelvemonth to optimise h2o organisation successful Kochi. The ₹1,141.28-crore project, funded by the Asian Development Bank (ADB), volition statesman with surveys and plus mapping.

At present, the institution is pursuing the aforesaid h2o proviso docket earlier followed by the KWA. “Our contiguous absorption is to recognize the strategy thoroughly and run it successful the aforesaid manner. We are besides verifying the KWA network—transmission lines, feeder mains and distribution—and mapping it utilizing GIS,” a SUEZ root said.

Understanding the web operation and h2o travel is simply a cardinal priority, the root added. “Since the full strategy is interconnected, analysing h2o travel crossed the web volition assistance america place the underlying issues.”

Meanwhile, the institution is besides identifying long-standing low-supply zones based connected complaints from residents.

“The authorization volition proceed to show operations and transportation retired metre readings. Residents tin expect time-bound solution of complaints, arsenic the institution indispensable implicit repair works wrong the stipulated clip oregon look penalties,” a KWA root said.

The caller relation is besides expected to fortify attraction practices. “Earlier, lone breakdown attraction was carried out. With due attraction schedules and preventive work, shutdowns tin beryllium avoided,” the root added.

In the agelong term, the institution volition behaviour non-destructive tests successful tanks to measure their stableness and safety. The exertion tin besides assistance observe hidden leaks. “Reducing non-revenue h2o (NRW) is simply a cardinal target, and we person asked them to instrumentality these measures astatine the earliest,” the root said.

Published - March 09, 2026 08:11 p.m. IST

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