State Consumer Commission directs insurance company to pay ₹2 lakh compensation to seed company

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Hyderabad

The Telangana State Consumer Disputes Redressal Commission directed an security institution to wage ₹2 lakh arsenic compensation to a effect institution and held repudiation of its security claims related to rain-damaged seeds consignments arsenic deficiency successful service.

The Commission was dealing with a ailment filed by JK Agri Genetics Ltd. The other parties were Oriental Insurance Company Co Ltd.

According to the complaint, a marine cargo unfastened argumentation covering the play betwixt April 13, 2015, and April 12, 2016, was purchased. The institution transported consignments of paddy, cotton, maize and bajra seeds packed successful pouches and cartons done trucks covered with tarpaulin. While successful transit successful July and August 2015, rainwater seeped into the consignments, damaging respective cartons, they said.

Surveyors appointed by the insurer assessed the losses but the claims were aboriginal repudiated done letters issued successful January and April 2016, the complainant stated, contending that contempt submitting explanations, the other parties failed to honour the claims

The security institution argued that the ailment was not maintainable. It contended that the harm did not effect straight from rainwater but from moisture absorption by the seeds, which affected their germination. Since the argumentation excluded losses stemming from alteration successful moisture contented oregon “ingress of moisture”, the insurer maintained that the claims were not maintainable. Discrepancies successful trial reports and immoderate seeds were produced 2 oregon 3 years earlier which suggested deterioration owed to storage, it contended.

Taking the grounds and arguments placed connected record, the Commission observed that the consignments had been transported successful trucks covered with tarpaulin which was successful compliance with the argumentation conditions. Survey reports indicated that rainwater seeped done inadequately covered tarpaulin and entered the cartons, causing harm to the consignments.

The Commissionalso noted that the argumentation excluded losses caused by moisture generated owed to climatic conditions wrong the cargo, but did not exclude harm caused by seepage of rainwater, which it described arsenic an outer factor. The Commission held that determination was a wide quality betwixt moisture people accumulating successful seeds and moisture entering owed to rainwater.

In the judgement, the Commission held that the repudiation of the claims was unjustified and directed the institution to wage the assessed amounts of ₹14.67 lakh, ₹8.20 lakh, ₹2.03 lakh and ₹1.84 lakh, on with involvement of 12% per annum, a compensation of ₹2 lakh, and costs of ₹25,000.

Published - March 05, 2026 07:59 p.m. IST

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