Six helpdesks, helpline launched at NIMS to assist patients

8 months ago 3
ARTICLE AD BOX
Helping Hand Foundation’s Mujtaba Hasan Askari on  with NIMS manager  N. Bheerapa.

Helping Hand Foundation’s Mujtaba Hasan Askari on with NIMS manager N. Bheerapa. | Photo Credit: Special Arrangement

Hyderabad’s Nizam Institute of Medical Sciences (NIMS) has entered into an statement with non-profit organisation Helping Hand Foundation (HHF) to standard up diligent attraction and enactment services.

The memorandum of knowing (MoU) formalises the ongoing collaboration betwixt the 2 institutions successful providing helpdesk services to assistance mediocre and underprivileged patients seeking attraction astatine the State-run aesculapian facility.

Under the arrangement, HHF volition run six helpdesks crossed the hospital, 2 successful the Emergency Block and 1 each successful the Millennium Block, Old OPD Block and Speciality Block. These volition beryllium manned by six trained counsellors who volition supply navigational support, assistance patients successful completing ABHA registration nether the Ayushman Bharat Digital Mission and usher them successful accessing the due departments.

In addition, a dedicated counsellor has been positioned successful the Emergency Department to assistance patients person to Aarogyasri sum and to facilitate applications for fiscal assistance done State and Central authorities wellness schemes. To further amended coordination, a dedicated helpline (83093-48682) has been acceptable up for intra-hospital referrals and for departments to question diligent assistance.

Published - September 22, 2025 09:03 p.m. IST

Read Entire Article