7 months ago
2
The Railway Protection Force (RPF) of Tiruchi Division volition soon grow its integer RPF Assistance Management System, aimed astatine providing information related assistance to passengers, to 2 much stations by installing touch-based kiosks.
The strategy was introduced astatine the Srirangam railway presumption for the archetypal clip precocious to assistance passengers during emergencies.
The railway authorities person approved the connection to instrumentality the strategy astatine Chidambaram and Tirupadirippuliyur railway stations, said RPF sources. This follows request for the strategy and amid reports of theft of rider belongings.
The RPF of Tiruchi Railway Division had introduced the integer strategy to guarantee swift connection betwixt passengers and RPF unit successful rendering speedier assistance.
Chidambaram railway presumption has lone an RPF outpost with not capable manpower disposable round-the-clock. Tirupadirippuliyur was chosen arsenic it was successful adjacent proximity to Cuddalore presumption wherever an RPF station is functional headed by an inspector, said the authorities. Complaints astir theft were received successful the past astatine Tirupadirippuliyur station prompting the instauration of the integer system.
The strategy is simply a touch-based, multilingual, and user-friendly. It allows the rider to rapidly prime their contented from predefined categories, participate their mobile number, and instantly taxable a petition for assistance. The location surface would show communal categories specified arsenic theft, harassment, suspicious activity, information threat, and different issues. Each class is supported with icons to easy place the due option.
Once the ailment by the rider is raised done the integer assistance system, the connection gets instantly flashed to the RPF Security Control Room functioning successful Tiruchi. The accusation would instantly beryllium conveyed to the field-level RPF serviceman acrophobic implicit mobile telephone to be to the ailment speedily. The nearest RPF unit connected work would beryllium sent instantly to the spot to code the contented and lend indispensable enactment to the rider concerned.
The integer strategy astatine Chidambaram and Tirupadirippuliyur stations is expected to go operational by this month-end, said a elder RPF officer. The strategy has been introduced to heighten responsiveness and amended the handling of rider information concerns amid manpower constraints faced by the RPF. The serviceman said commercialized unit astatine the stations had been sensitised regarding the integer strategy to usher the passengers requiring RPF assistance.
