4 months ago
2
Domestic bearer IndiGo has processed refunds to each passengers affected by formation cancellations betwixt December 3 and 5, aviation information regulator Directorate General of Civil Aviation (DGCA) said connected Friday (January 16, 2026).
"DGCA is perpetually engaging with home bearer IndiGo with respect to refunds and compensations provided to the affected passengers owed to operational disruptions from December 3-5," it said.
"IndiGo informed that each refunds for IndiGo formation cancellations during the play of December 3 to December 5 person been afloat processed and cleared to the archetypal root of payment," DGCA said successful a statement.
Further, arsenic an further measurement to enactment affected passengers, the hose has extended a "gesture of attraction nether which 2 question vouchers of ₹5,000 each are being provided with a validity of 12 months".
Passengers are entitled to compensation arsenic per DGCA regulations that subordinate to "facilities" that are to beryllium provided to passengers by airlines owed to "denied boarding, cancellation of flights and delays successful flights".
Meanwhile passengers' complaints regarding non-receipt of refunds for "the hundreds of flights cancelled abruptly betwixt December 2-9 by the hose proceed pouring successful connected the societal media.
On December 9, Union Civil Aviation Minister K. Rammohan Naidu had told Parliament that "IndiGo was ordered to contented refunds promptly and much than ₹750 crore has already reached passengers".
Following the large-scale disruptions successful IndiGo operations, aviation watchdog DGCA acceptable up a four-member committee headed by Joint Director General Sanjay K. Brahmane to transportation retired a broad reappraisal and appraisal of the circumstances that led to the monolithic formation disruptions.
"We are not taking this concern easily. We are doing an inquiry. We volition instrumentality precise strict enactment not lone for this concern but besides arsenic an example," Union Civil Aviation Minister Rammohan Naidu had said successful Rajya Sabha connected December 8, 2025.
The sheet submitted its study to the DGCA connected December 27, 2025.
On December 30, 2025, portion speaking to reporters connected the sidelines of an lawsuit successful Bengaluru, helium said, "The study has been submitted to the ministry. We are analysing the report, taking further comments from the DGCA, and we volition travel up connected the enactment connected that."
