5 months ago
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A nationalist involvement litigation (PIL) filed successful the Delhi High Court has sought a absorption to the Centre and Indigo hose to wage 4 times the afloat summons terms arsenic compensation to each passengers whose tickets were cancelled during the November and December formation disruption.
The PIL, which volition travel up for proceeding connected Wednesday (December 17, 2025), besides sought an enquiry by a retired justice oregon Lokpal to place negligence and lapses by the Directorate of Civil Aviation (DGCA) that precipitated the crisis.
The petition further sought to nonstop the Union Ministry of Civil Aviation and the Department of Consumer Affairs to initiate a “class enactment suit” nether the provisions of the Consumer Protection Act against Indigo for the suffering and harm caused to passengers implicit the past mates of months.
Severe inconvenience
According to the petitioner, Centre for Accountability and Systemic Change (CASC), represented by its president, Prof Vikram Singh, the Indigo fiasco triggered wide interest crossed the aviation sector, and owed to abrupt disruption and last-minute cancellations of thousands of flights, stranded passengers faced terrible inconvenience.
The plea, filed by advocates Virag Gupta, Shourya Tiwari, and Rupali Panwar, said airports were overflowing with misdirected pieces of baggage, excessive holdups, inadequate connection from the airlines, and disorder regarding refunds oregon re-booking options.
“Indigo operates astir 410 craft with 5,700 pilots, translating to astir 14 pilots per aircraft. This skeletal staffing exemplary is insufficient arsenic caller remainder rules necessitate much pilots to run the aforesaid formation schedule,” the plea said.
“When the caller Flight Duty Time Limitation (FDTL) rules reduced aviator availability, the numbers stopped crunching, which led to a nationalist aviation crisis. Instead of taking remedial, penal enactment and giving due compensation arsenic per the existing laws, the substance is being diverted successful the sanction of an enquiry and accent connected the request for caller laws,” it said.
