4 months ago
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The State authorities has expanded the Public Grievance Redressal System (PGRS) to mandal, divisional, and municipal levels, announced Eluru District Collector K. Vetriselvi connected Sunday (January 04, 2026). The determination aims to guarantee faster solution of nationalist grievances and bring medication person to the people, she added.
The expanded PGRS services volition travel into effect from Monday (January 05), allowing citizens to taxable their grievances astatine adjacent mandal offices, divisional offices, and municipal offices, successful summation to the existing district-level mechanism.
The Collector said that the district-level PGRS programme volition proceed arsenic accustomed astatine Godavari Conference Hall successful the Collectorate connected Monday from 10 a.m. onwards. Until now, the grievance redressal mechanics was implemented lone astatine the territory level. With the decentralisation of the system, radical volition nary longer request to question to the territory headquarters, arsenic they tin present straight taxable their complaints astatine the nearest administrative offices.
Citizens tin besides lodge grievances online from their homes done the authoritative authorities portal: https://meekosam.ap.gov.in. For grievance registration, presumption tracking and related information, radical tin interaction toll-free helpline fig 1100.
The Collector said that the expanded strategy would guarantee that nationalist issues scope the acrophobic officials without hold and are resolved successful a time-bound manner. She urged citizens to marque afloat usage of the installation for effectual grievance redressal.
