4 days ago
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The Employees’ Provident Fund Organisation (EPFO) has decided to let the usage of the WhatsApp level for subscribers to avail assorted services, including viewing PF balances, the past 5 transactions, and assertion status. The work volition beryllium disposable to each subscribers of the EPFO wrong a month.
Talking to reporters successful Delhi connected Tuesday (May 19, 2026), Union Labour Minister Mansukh Mandaviya said the EPFO would besides soon let the usage of UPI outgo gateways to retreat provident money and transportation it straight to their slope accounts. He said the investigating of the installation had been completed. “We person completed the investigating of the installation wherever members tin retreat EPF (employees’ provident fund) done the usage of the UPI outgo gateway. The withdrawn magnitude volition beryllium straight transferred into the slope relationship of the member,” Mr. Mandaviya added.
Fall successful tribunal cases
Mr. Mandaviya added that the EPFO’s “dedicated missions” specified arsenic “Nidhi Aapke Nikat (NAN)” programme resulted successful the alteration successful the fig of cases pending with assorted user courts crossed the country. He said the fig of pending user cases declined importantly from 4,936 arsenic connected April 1, 2024 to 2,646 arsenic connected March 31, 2026. “The wide pendency of litigation cases has reduced from 31,036 cases arsenic connected April 1, 2025 to 27,639 cases arsenic connected April 1, 2026, reflecting a simplification of 3,397 cases. This marks the lowest ever level of litigation pendency successful the EPFO,” Mr. Mandaviya said.
On utilizing WhatsApp for EPFO’s services, a elder authoritative said erstwhile a subordinate sends a WhatsApp connection to the EPFO asking for assistance, the EPFO would verify if the connection was from the circumstantial member’s registered mobile linked with the Universal Account Number (UAN). “If verified, elemental ‘menu’ options volition beryllium presented to the subordinate successful the section language. The subordinate tin prime from paper options, taxable details oregon tin click connected replies to elemental questions. The connection is processed and is responded by a AI-driven chatbot straight oregon by searching done the EPFO database,” the authoritative added.
New portals for codes
The Ministry had launched the revamped and upgraded Shram Suvidha 2.0 (SSP 2.0) and Samadhan 2.0 portals connected May 9, successful alignment with the 4 Labour Codes. The upgraded portals were for strengthening labour instrumentality compliance and grievance redress mechanics portion promoting easiness of doing business, an authoritative said. “The revamped portals are built connected a modern, scalable and unafraid integer architecture with improved information absorption systems, enhanced analytics capableness and automation of processes, enabling businesslike handling of higher idiosyncratic postulation and ample information volumes,” helium added.
