2 months ago
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President of Mysuru District Consumer Disputes Redressal Commission A.K. Naveen Kumari has called upon consumers to cheque for prime certifications similar ISI connected products earlier purchasing them.
The beingness of specified prime certification marks indicates that the products conscionable prime standards and person been certified by the authorities earlier entering the market, said Ms. Kumari aft inaugurating a programme connected the juncture of World Consumer Rights’ Day successful Mysuru connected Wednesday.
While ISI oregon Indian Standards Institute is simply a prime certification issued by the Bureau of Indian Standards (BIS) for concern and electrical goods, the authoritative people certifying the purity and authenticity of products similar golden and metallic jewellery is Hallmark.
Ms. Kumari besides emphasised the request for consumers to cheque whether the merchandise they are purchasing has crossed its expiry date.
The World Consumer Rights’ Day programme was organised successful Mysuru by the territory administration, Department of Food and Civil Supplies, Mysuru District Consumer Disputes Redressal Commission, Mysuru District Legal Services Authority and Sarada Vilas Educational Institutions.
Pointing retired that the Consumer Protection Act of 2019 replaced the earlier authorities of 1986, expanding the services disposable to the consumers, Ms. Kumari said determination is simply a proviso successful the instrumentality for a user to record a ailment if helium oregon she is cheated for arsenic small arsenic 1 rupee.
A proviso has besides been made for filing user complaints online without having to physically attack the Consumer Disputes Redressal Commissions.
“If a purchased merchandise is recovered to beryllium of mediocre quality, consumers tin record a ailment on with a sample. Complaints tin besides beryllium lodged if banks complaint involvement higher than prescribed rates, oregon if consumers are misled by advertisements,” she said.
Consumers are besides entitled to question redressal nether the Act successful cases of fraud by security companies, cheating successful the acquisition of aesculapian goods and medicines, oregon aesculapian negligence, she added.
Meanwhile, a subordinate of the Mysuru District Consumer Disputes Redressal Commission M.K. Lalitha, who was besides contiguous connected the occasion, said determination was a request for consumers to beryllium well-informed successful the present-day context. “They should cognize however to record complaints if they are cheated portion purchasing goods oregon services”, she said.
Any idiosyncratic supra 18 years of property tin record a ailment nether the provisions of the Consumer Protection Act of 2019.
She said that consumers should get a receipt portion purchasing immoderate product, arsenic it volition assistance portion filing complaints successful lawsuit immoderate issues originate successful future.
Senior Civil Judge Amarnath K.K., who is besides the subordinate caput of the District Legal Services Authority, said the consumers indispensable guarantee that the receipt issued astatine the clip of acquisition contains a GST number, arsenic this volition beryllium utile portion filing complaints successful lawsuit of fraud.
Joint manager of Food and Civil Supplies Department, Mysuru, Manteswamy and caput of Sarada Vilas Institutions R. Dinesh were among those contiguous astatine the programme.
