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Chief Minister N. Chandrababu Naidu connected Monday directed officials crossed departments to follow a humane and citizen-centric attack portion addressing grievances received done the Public Grievance Redressal System (PGRS), emphasising that empathy and courteous behaviour were indispensable for strengthening nationalist spot successful governance.
Reviewing the show of assorted departments astatine the Real Time Governance Society (RTGS) centre successful the State Secretariat, Mr. Naidu said authorities employees should spot themselves successful the presumption of petitioners and absorption connected resolving issues with sensitivity and responsibility. Citizens approaching authorities offices for assistance should beryllium treated with dignity and respect, helium said, adding that effectual grievance redressal was a cardinal measurement of administrative efficiency.
The Chief Minister stressed the value of improving brushed skills among employees and promoting innovation successful governance. He said responsibilities should beryllium assigned based connected show and encouraged officials to continuously upgrade their cognition and accommodate to changing administrative requirements. Human resources, helium observed, indispensable beryllium utilised efficaciously to amended work transportation and nationalist satisfaction.
Mr. Naidu said regular tract visits by ministers and officials were indispensable to recognize crushed realities and marque informed argumentation decisions. He noted that exertion had transformed governance and importantly simplified processes that were erstwhile considered large administrative challenges.
False propaganda
Expressing interest implicit misinformation campaigns, the Chief Minister alleged that definite governmental forces were attempting to politicise issues and make societal divisions by giving incidents caste oregon spiritual overtones. He urged officials to enactment swiftly against mendacious propaganda and activities that could disturb societal harmony.
The Chief Minister besides highlighted the request to code crimes linked to substance maltreatment and intelligence wellness issues and said instrumentality enforcement agencies were successfully solving respective aged transgression cases. He further directed officials to fortify biology extortion measures, amended h2o security, forestall pollution, and expedite efforts to found Quantum and Semiconductor Parks successful the State.
Chief Secretary K. Vijayanand, DGP Harish Kumar Gupta and elder officials attended the reappraisal meeting.
