7 months ago
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The Ministry of External Affairs has successfully rolled retired the “upgraded version” of its Passport Seva Programme (PSP), the MEA said successful a connection connected Wednesday (November 12, 2025). The rollout included the Passport Seva Programme (PSP V2.0), the Global Passport Seva Programme (GPSP V2.0) and the e-passport for citizens successful India and for the Indian citizens surviving abroad.
The MEA described the instauration of e-passports alongside PSP V2.0 a “significant milestone for the Ministry”.
“The e-passport is simply a hybrid passport that combines some insubstantial and physics elements. It features an embedded Radio Frequency Identification (RFID) spot and an antenna, which store and unafraid the holder’s information successful accordance with planetary Civil Aviation Organization (ICAO) standards,” said the MEA successful the statement.
The Passport Seva Programme (PSP) Version 2.0 uses AI-powered chat and dependable bots that purpose to assistance citizens successful filling up applications oregon for filing enquiries oregon grievances related to the passport services.
“...PSP V2.0 was successfully implemented crossed each 37 passport offices successful India, on with their respective 93 Passport Seva Kendras (PSKs) and 450 Post Office Passport Seva Kendras (POPSKs) connected 26 May 2025. Subsequently, GPSP V2.0 was launched crossed Indian Embassies and Consulates worldwide connected 28 October 2025,” said the MEA successful a statement.
“The caller and improved passport website and mobile app springiness users a amended acquisition done features similar auto-filled forms, simpler papers uploads, and casual online payments utilizing UPI oregon QR codes,” the Ministry said.
