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Taking cognisance of the cab aggregators’ arm-twisting tactics for forcibly extracting tips from customers, Maharashtra Transport Minister Pratap Sarnaik connected Thursday (June 11, 2026) directed the transport commissioner to instrumentality enactment against the liable app-based taxi companies. He besides announced that a caller aggregator argumentation for this assemblage volition beryllium introduced soon.
“The Minister has taken contiguous cognisance of the request raised by Kalyan Lok Sabha MP Dr. Shrikant Eknath Shinde regarding incidents involving app-based taxi and ride-hailing services. These incidents see drivers forcibly demanding tips from passengers, compelling them to wage further amounts, and financially exploiting passengers by taking vantage of their difficulties,” an authoritative said.
Over the past fewer days, incidents of drivers demanding further tips oregon other payments aft accepting rides, and cancelling the trips if specified payments were not made, were being reported, the officials said. “It caused intelligence distress to passengers. In effect to these increasing concerns, MP Dr. Shrikant Shinde expressed beardown displeasure done societal media and urged the authorities authorities to intervene immediately,” Shrikant Shinde’s enactment subordinate said.
Mr. Sarnaik said that the Transport Department volition instrumentality measures to curb arbitrary practices by app-based taxi and ride-hailing companies. “It is the close of the customers to person transparent, fair, and harmless services. Holding passengers hostage during times of need, exploiting their difficulties for fiscal gain, and forcing them to wage further charges represent a superior usurpation of user rights. Such behaviour is not simply an unethical concern signifier but is akin to holding customers to ransom,” Mr. Shinde said.
