LPG fuel crisis: How to complain if a restaurant levies a fuel surcharge?

The Central Consumer Protection Authority (CCPA) issued an advisory connected Wednesday, March 25, 2026, astir the signifier of restaurants and hotels successful the state levying an further “LPG charge” implicit and supra the terms mentioned connected the menu.

Also Read | Fuel situation highlights: Consumer extortion watchdog warns restaurants against levying gas, LPG charge

In an authoritative advisory released by the Press Information Bureau (PIB), the CCPA has listed steps to instrumentality if you are charged further fuel-related costs similar state surcharge, substance outgo betterment charge, etc. 

LPG crisis

India is witnessing panic buying crossed aggregate states successful the country, owing to the tensions successful West Asia and the Iran-Israel war. With the closure of the Strait of Hormuz, lipid and LPG proviso chains person been disrupted, starring immoderate commercialized establishments to walk connected rising costs to consumers. The authorities has clarified that determination is nary authoritative “energy lockdown” and that the state has strategical reserves to support a regular supply.

How to kick if a edifice charges you an further LPG charge? 

Take the pursuing steps if you brushwood other charges connected your bill:

Request contiguous removal

Ask the edifice oregon edifice manager to region the complaint from the bill. Mention that the CCPA has issued an advisory specifically barring these automatic fuel-related levies. 

National Consumer Helpline (NCH) 

If they garbage to region the charges, you tin lodge a ceremonial ailment via: 

• Call: Dial 1915(Available from 8.00 americium to 8.00 pm)
• App: Use the NCH mobile app oregon the UMANG app.
• WhatsApp: Send a connection to +91 8800001915

Online filing (e-Jagriti)

You tin record a ceremonial lawsuit earlier the due Consumer Commission done the e-Jagriti portal.

Direct Authorities 

You whitethorn besides taxable a written ailment straight to the District Collector of your country oregon to the CCPA itself.

Are these other “LPG charges” akin to work tax?

Any complaint for input costs similar LPG, electricity, and substance added by default by an constitution is simply a usurpation of the July 4, 2022, work complaint guidelines. Hotels are escaped to acceptable their ain prices for the items connected the menu, but the prices displayed indispensable beryllium the last price, exclusive of applicable authorities taxes.

Consumers are not liable to wage immoderate further complaint that is not voluntary.