‘Large enterprises have to unravel business processes to make them AI-first’

Large enterprises person to unravel concern processes to marque them AI-first and to rewire concern processes successful presumption of AI-ready, Virtusa COO Venkatesan Vijayaraghavan said connected Friday (February 13, 2026) at The Hindu Tech Summit 2026.

In a speech with John Xavier, Tech Editor, The Hindu, connected the topic, ‘Managing the station Anthropic Plug-in Era’, Mr. Vijayaraghavan said, “I americium assuring you all. We are decidedly not successful the coffin, we volition aboveground backmost with overmuch much to do. We volition spell into the box, but we volition travel retired of the container due to the fact that galore much boxes are going to open,” he said.

Pointing to tiny and mean businesses, helium said, “They volition commencement caller products with caller models, and they whitethorn propulsion distant the existing ones.”

Speaking astir a modulation towards 20% humans and 80% agents, Mr. Vijayaraghavan said, “50% of the deals Virtusa participates in, we are talking astir an agent-first attack successful each field.”

Pointing to the request for being super-strong connected the underlying principles of halfway engineering, Mr. Vijayaraghavan said, “We are getting definite archetypal occurrence successful that segment, but we request to instrumentality this to our universities. I tin bash coding contiguous successful Java, time successful Python, time aft successful thing else, but contiguous my occupation is that radical travel and inquire for those skills successful a human. Without AI-first, I americium struggling. It astir feels similar walking to Starbucks and asking for a blistery crystal cream.”

To a question connected the caller merchandise of Anthropic plug-ins and its impact, helium said, “I americium definite galore radical person been having sleepless nights implicit the past week arsenic materials support coming astatine a velocity we cannot drawback up with. We are present focussed on what are the services that we cannibalise, what are the services that volition spell connected with an AI-first approach. And our portfolio companies connection america a precise bully push. A bully assortment of our portfolio companies who are innovative, who are doing products, and we are learning a batch from them,” helium said.