Karnataka government launches India’s first digital grievance redressal system for gig workers

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Gig workers tin  lodge grievances, including regarding pay, moving   conditions, and platform-specific disputes, done  the Integrated Public Grievance Redressal System (IPGRS) portal.

Gig workers tin lodge grievances, including regarding pay, moving conditions, and platform-specific disputes, done the Integrated Public Grievance Redressal System (IPGRS) portal. | Photo Credit: SUDHAKARA JAIN

In a determination to unafraid the rights of the increasing platform-based labour force, the authorities of Karnataka has officially operationalised a specialised grievance redressal mechanics for platform-based gig workers. The mechanics — a archetypal of its benignant successful India — has been developed by the Karnataka Platform-based Gig Workers’ Board successful collaboration with the Department of e-Governance.

With the caller inaugural coming into force, gig workers tin present officially lodge grievances, including regarding pay, moving conditions, and platform-specific disputes, done the Integrated Public Grievance Redressal System (IPGRS) portal. This creates a ceremonial span betwixt the lakhs of gig workers successful Karnataka and the exertion aggregators they serve. This is expected to bring transparency and ineligible recourse for a workforce that has truthful acold operated without a ceremonial quality solution framework.

Published - May 01, 2026 11:14 americium IST

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