5 months ago
1
IndiGo Chief Executive Officer (CEO) Pieter Elbers connected Thursday (December 18, 2025) said the airline's absorption present is connected 3 things — resilience, basal origin analysis, and rebuilding, aft the home bearer inconvenienced and caused hardship to lakhs of passengers crossed airports by cancelling thousands of flights earlier this month.
In a video connection to employees connected Thursday (December 18), Mr. Elbers said the absorption of IndiGo is present connected rebuilding the hose post-stabilisation of operations, and that the airline's Board has appointed an outer aviation adept to behaviour a broad root-cause analysis.
"On December 9, I shared the stabilization of IndiGo's operation. After that, we restored our web to 2,200 flights contiguous (Thursday). Now we absorption connected 3 things: resilience, basal origin investigation and rebuilding (the airline)," Mr. Elbers said.
Attributing the disruptions seemingly to a "compounding effect of respective factors," helium said, "an outer aviation adept has been appointed by the Board to behaviour a broad basal origin analysis."
Mr. Elbers said he, on with the leadership, volition question crossed the web to conscionable the employees and recognize the challenges they faced during the disruptions.
These were the employees connected the ground, who faced terrible backlash and nationalist ire during the implicit a week-long monolithic disruptions astatine the Rahul Bhatia-controlled backstage carrier, arsenic the hose failed to supply adjacent basal amenities oregon due accusation portion abruptly cancelling hundreds of flights each day.
IndiGo cancelled thousands of flights betwixt December 1 and December 9 owed to a deficiency of due readying and unit shortages successful implementing the caller regulations connected pilots' work periods and rest, which were enactment successful spot from November 1.
A DGCA sheet is already probing the operational disruptions astatine IndiGo.
Besides, the authorities has already slashed IndiGo’s existent wintertime docket by 10% pursuing large-scale formation cancellations earlier this month.
