IndiGo offers travel vouchers worth ₹10,000 to passengers severely impacted during Dec. 3-5

IndiGo, which has been facing important operational disruptions, connected Thursday (December 11, 2025) announced that it volition connection question vouchers worthy ₹10,000 to each rider whose flights were cancelled oregon delayed for agelong during December 3-5.

The compensation would beryllium successful summation to the magnitude that needs to beryllium provided to passengers for formation cancellations nether DGCA norms.

In a statement, IndiGo said it regrettably acknowledges that portion of its customers travelling connected December 3, 4 and 5 were stranded for galore hours astatine definite airports, and a fig of them were severely impacted by congestion.

"We volition connection question vouchers worthy Rs 10,000 to specified severely impacted customers. These question vouchers tin beryllium utilized for immoderate aboriginal IndiGo travel for the adjacent 12 months," it said.

The country's largest hose is besides facing regulatory heat, and authorities person directed it to trim wintertime docket flights by 10% to stabilise its operations. The bearer was operating astir 2,300 flights a time till the disruptions began connected December 2.

"This compensation is successful summation to the committedness nether the existing authorities guidelines, arsenic per which, IndiGo volition supply compensation of ₹5,000 to ₹10,000 depending connected the artifact clip of the flight, to those customers whose flights were cancelled wrong 24 hours of departure time," the connection said.