IndiGo flight cancellations impacted over 9 lakh passengers in December: DGCA data

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Stranded passengers hunt  for their luggage adjacent   a antagonistic  aft  IndiGo cancelled much  than 400 flights, astatine  the Kempegowda International Airport, successful  Bengaluru, Karnataka, Friday, Dec. 5, 2025.

Stranded passengers hunt for their luggage adjacent a antagonistic aft IndiGo cancelled much than 400 flights, astatine the Kempegowda International Airport, successful Bengaluru, Karnataka, Friday, Dec. 5, 2025. | Photo Credit: PTI

More than 10.4 lakh passengers were affected by formation cancellations successful December, with implicit 93% of the full passengers getting impacted by IndiGo cancellations.

Latest information shared by aviation regulator DGCA besides showed that scheduled home airlines shelled retired implicit Rs 24.27 crore towards compensation and facilities for formation cancellations that affected much than 10.46 lakh passengers successful December.

Out of them, formation cancellations by IndiGo impacted 9.82 lakh passengers successful December, and the hose spent ₹22.74 crore towards facilitation.

Also Read | PMO reviews IndiGo formation disruptions with officials from Ministry of Civil Aviation, DGCA and AAI

The wide cancellation complaint of scheduled home airlines was 6.92% successful December, and that of IndiGo was 9.65%.

IndiGo, the country's largest airline, faced monolithic formation disruptions successful aboriginal December, and during that month, its marketplace stock fell to 59.6% from 63.6% successful November.

During December, a full of 29,212 passenger-related complaints had been received by the scheduled home airlines, and the fig of complaints per 10,000 passengers carried was astir 20.41, arsenic per the Directorate General of Civil Aviation (DGCA).

According to the DGCA data, formation delays impacted 8.34 lakh passengers, and airlines spent ₹4.50 crore towards facilitation successful December.

In December, arsenic galore arsenic 2,050 passengers were denied boarding by the airlines, which shelled retired ₹2.08 crore towards compensation and facilitation successful this regard.

"Passengers carried by home airlines during January-December 2025 were 1,669.46 lakh arsenic against 1,613.31 lakh during the corresponding play of the erstwhile year, thereby registering an yearly maturation of 3.48 per cent and a monthly antagonistic maturation of 4.14%," the DGCA said successful its study for December.

In December, the marketplace stock of Air India Group and Akasa Air roseate to 29.6% and 5.2%, respectively. The 2 airlines' marketplace stock stood astatine 26.7% and 4.7%, respectively.

SpiceJet besides saw its marketplace stock emergence to 4.3% successful December from 3.7% successful November 2025. State-owned Alliance Air's marketplace stock remained unchanged astatine 0.4% successful December.

Published - February 04, 2026 07:45 p.m. IST

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