Hyderabad Police unveils revamped surveillance grid, EYES teams to boost CCTV reliability

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Hyderabad Police Commissioner V.C. Sajjanar astatine  the inauguration of Hyderabad City Police EYES (Empowering Your Everyday Safety) squad   successful  Hyderabad connected  Thursday.

Hyderabad Police Commissioner V.C. Sajjanar astatine the inauguration of Hyderabad City Police EYES (Empowering Your Everyday Safety) squad successful Hyderabad connected Thursday. | Photo Credit: NAGARA GOPAL

The Hyderabad City Police connected Thursday launched the Advanced City Surveillance Grid Management Protocol, on with Empowering Your Everyday Safety (EYES), a caller multidisciplinary squad created to guarantee the city’s extended CCTV web operates with less disruptions.

Commissioner V.C. Sajjanar described it arsenic a large overhaul of however the metropolis maintains and upgrades its surveillance infrastructure.

Hyderabad Police Commissioner V.C. Sajjanar on  with Additional Commissioner of Police, Crime & SIT, Hyderabad, M. Srinivasulu and different   elder  officials astatine  the inauguration of EYES team.

Hyderabad Police Commissioner V.C. Sajjanar on with Additional Commissioner of Police, Crime & SIT, Hyderabad, M. Srinivasulu and different elder officials astatine the inauguration of EYES team. | Photo Credit: NAGARA GOPAL

The caller strategy is intended to grip an ecosystem that present includes much than 16,000 police-owned CCTV cameras, implicit 50,000 assemblage and backstage feeds, and upwards of 1 lakh Nenu Saitam community-linked cameras. “Police-worn assemblage cameras and soon-to-be deployed drones adhd to the increasing mix. The absorption remained strictly connected the technological model and its operational structure,” said the officer.

He besides said that cardinal to the protocol is simply a Technology Due Diligence Team, tasked with defining minimum instrumentality standards and moving with innovation hubs and large tech firms to trial caller solutions. “Supporting this enactment is simply a Camera Support Call Centre that volition negociate responsibility reporting, work ticketing, harm escalation and footage-related queries from investigating officers,” helium added.

Mr.Sajjanar said that erstwhile an contented is flagged, it is handed rapidly to the EYES tract teams. “Each portion volition person 2 specified units made up of trained technicians who tin repair urgent breakdowns, grip disrupted infrastructure and coordinate with civilian oregon structural contractors whenever needed. Their enactment volition beryllium backed by a stores portion utilizing RFID tagging to support inventory and guarantee that spares are acceptable erstwhile required, arsenic good arsenic a dedicated Repair Centre susceptible of diagnosing defects, carrying retired large repairs and managing warranty claims with manufacturers,” explained the officer.

A CSR Desk linked to the Hyderabad City Security Council (HCSC) volition absorption connected mobilising funds and encouraging nationalist information done programmes specified arsenic ‘donate a camera – physique a safer street’. A Data Analytics Team volition enactment the strategy with real-time dashboards, insight-led readying and absorption of call-centre workflows.

Officials said the integrated strategy is expected to trim downtime, amended incidental response, chopped costs and widen assemblage engagement successful nationalist safety. The constabulary person besides deployed a fleet of 10 two-wheelers, 4 four-wheelers and a mechanised aerial ladder portion to respond to CCTV-related issues.

Mr.Sajjanar said EYES would people a caller section successful surveillance maintenance, adding that the premix of owed diligence, accelerated response, beardown logistics and analytical quality would propulsion the argumentation successful an wholly caller direction.

As portion of firm societal responsibility, a cheque for ₹4 lakh from the Christian Leaders Forum was handed implicit to the Commissioner by Central Zone DCP K. Shilpavalli.

Published - November 27, 2025 11:32 p.m. IST

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