Hubbali airport ranked fourth in AAI customer satisfaction index survey

4 months ago 2
ARTICLE AD BOX
A record  photograph  of the archetypal  Air India formation  to Mumbai being fixed  a h2o  pitchy  invited  astatine  Hubballi airdrome  connected  December 13, 2017.

A record photograph of the archetypal Air India formation to Mumbai being fixed a h2o pitchy invited astatine Hubballi airdrome connected December 13, 2017. | Photo Credit: KIRAN BAKALE

The Hubbali airdrome has been ranked the 4th champion successful the Airports Authority of India (AAI) lawsuit restitution survey. According to the Customer Satisfaction Index of Airports for Round-II 2025 vis-a-vis Round-I 2025 successful which 58 of the 62 AAI-run airports crossed the state were surveyed, the Hubbali airdrome was ranked fourth.  

Khajuraho, Bhopal and Aurangabad bagged the archetypal 3 spots.

The survey takes into relationship 33 parameters, including crushed proscription to/from airport, parking facilities, availability of baggage carts trolleys, waiting clip successful check-in queue/line, ratio of check-in staff, courtesy and helpfulness of check-in staff, thoroughness of information inspection, worth for wealth of restaurant/eating facilities, comfortableness of waiting/gate areas, net access/Wi-Fi, among others. In addition, 5 questions related to hygiene were besides portion of the survey.

The Hubballi airport, which had secured a people of 4.93 successful the erstwhile survey, has secured a people of 4.96 successful the latest survey. The Belagavi airdrome secured a people of 4.89 successful the latest survey arsenic against 4.94 successful the erstwhile survey. The Mysuru airdrome secured a people of 4.81 arsenic against 4.73.

The Hubbali airdrome has seen a immense betterment successful the rankings compared to the erstwhile survey, Customer Satisfaction Index of Airports for Round-I 2025 vis-a-vis Round-II 2024, successful which it was ranked eight.

The Belagavi airport, which was ranked seventh successful the erstwhile survey, has slipped to the 11th spot successful the latest survey, portion the Mysuru airport, which was ranked 16th successful the erstwhile survey, has improved its people by moving up 1 presumption to the 15th spot.

The different AAI tally airdrome successful Karnataka, the 1 successful Kalaburgi, which was ranked successful 16th presumption successful the past survey, does not fig successful the latest rankings arsenic the survey could not beryllium conducted owed to non-availability of scheduled flights. The Kalaburgi airdrome has gone disconnected the aviation representation pursuing the abrupt suspension of services by Star Airlines to and from Kalaburagi from October 15, 2025.

Published - January 21, 2026 10:32 americium IST

Read Entire Article