3 months ago
1
From the infinitesimal a distress telephone is received to the constituent assistance is offered, the caller integration betwixt Tele-Manas (14416) astatine the National Institute of Mental Health and Neurosciences (NIMHANS) and Bengaluru’s Namma 112 exigency effect strategy has been designed astir 3 halfway factors including location-based routing, structured hazard screening astatine the archetypal constituent of contact, and bi-directional escalation betwixt counselling and constabulary response.
The differentiation mechanics is important here because Tele MANAS receives calls from crossed the country, and without a filtering structure, indiscriminate diversion betwixt systems could effect successful delays.
