2 months ago
1
The Ministry of Civil Aviation (MoCA) has directed each airlines to guarantee that astatine slightest 60% of seats connected each formation are allocated escaped of charge. The determination is aimed astatine ensuring “fair access”, the Ministry said successful a property release connected Wednesday (March 18, 2026).
Further, the Ministry has announced a slew of different directives done the Directorate General of Civil Aviation (DGCA) to “strengthen rider convenience, transparency and uniformity of practices crossed airlines”.
With respect to spot allocation, different directive states that passengers, who publication their tickets nether the aforesaid PNR (Passenger Name Record), indispensable beryllium seated together, “preferably successful adjacent seats”.
“Airlines shall besides bring retired clear, transparent policies for carriage of pets,” the merchandise said. The Ministry has besides directed the operators to facilitate “transparent and passenger-friendly” carriage of sports instrumentality and philharmonic instruments.
Passenger rights framework
The Ministry, successful its latest release, urges strict adherence to “passenger rights framework, peculiarly successful cases of delays, cancellations and denied boarding”. The rights model is expected to get “prominent display” crossed hose websites, mobile applications, booking platforms, and airdrome counters.
One of the six directives see “clear connection of rider entitlements successful determination languages to guarantee wider accessibility and awareness”.
As Indian airports grip implicit 5 lakh passengers daily, “passenger facilitation remains the highest priority” of the Ministry, the MoCA merchandise said.
