1 hour ago
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The Kodagu District Consumer Disputes Redressal Commission has directed KSRTC to wage a compensation worthy ₹13,000 to a rider who had complained astir the nonaccomplishment of the air-conditioning strategy successful the autobus helium travelled in.
Sachith K.H., a nonmigratory of Biligeri colony successful Madikeri taluk, travelled from Madikeri to Bengaluru successful KSRTC’s EV Power Plus autobus connected November 6, 2025.
He alleged that the air-conditioning strategy successful the autobus failed to relation decently during the journey, causing him sizeable discomfort and breathing difficulties.
Although the contented was brought to the announcement of the autobus conductor, nary remedial enactment was taken. The autobus besides did not person windows that could beryllium opened, further aggravating the situation.
Subsequently, Mr. Sachith filed a ailment earlier the Kodagu District Consumer Disputes Redressal Commission, seeking compensation for the inconvenience and hardship suffered during the journey.
The committee observed that passengers travelling successful air-conditioned buses wage a higher fare, inclusive of taxes, specifically for the AC facility. If the air-conditioning strategy fails aft the rider has paid for the ticket, it is the work of the transport corp to supply an alternate arrangement, specified arsenic facilitating question successful different air-conditioned autobus of the corp from the Mysuru autobus stand, the committee observed.
Accordingly, the committee comprising acting president Renukamba C. and subordinate Gourammanni, directed the KSRTC to wage a full compensation of ₹13,000, on with involvement astatine 9% per annum.
