Espousing AI, TTD ends gruelling queue lines, sets new benchmark in crowd management

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Despite grounds   footfalls, waiting hours for darshan person  been restricted to 1.5 to 4  hours, with nary  reports of stampede, overcrowding, oregon  chaos.

Despite grounds footfalls, waiting hours for darshan person been restricted to 1.5 to 4 hours, with nary reports of stampede, overcrowding, oregon chaos. | Photo Credit: Representative Image

The Tirumala Tirupati Devasthanams (TTD) has successfully deployed an Artificial Intelligence–driven Command and Control Centre to dramatically chopped waiting clip for devotees, adjacent amid grounds footfalls during the caller Vaikuntha Ekadasi festivities.

The initiative, rolled retired connected an experimental basis, has won wide appreciation from the pilgrims and administrators alike, prompting plans for its imperishable enlargement crossed each darshan streams.

Despite a surge of devotees to the elevation shrine, the TTD has ensured creaseless and orderly darshan, replacing the traditionally agelong and arduous waits.

On the archetypal time of Vaikuntha Ekadasi (December 30, 2025) alone, implicit 67,000 devotees had darshan of Lord Venkateswara without immoderate hitch, followed by 70,000 connected the pursuing Dwadasi, and 65,000 devotees connected January 1.

Incredibly, waiting hours for darshan were restricted to 1.5 to 4 hours, with nary reports of stampede, overcrowding, protests, sloganeering, smashing of compartmental doors, oregon chaos arsenic were witnessed till the erstwhile year.

At the bosom of this translation is the Integrated Command and Control Centre (ICCC) acceptable up astatine the Vaikuntham Queue Complex-1.

Equipped with much than 300 CCTV cameras and 42 facial-recognition cameras, the strategy provides a real-time, 3D visualisation of assemblage question crossed the temple and queue complexes.

Using AI-powered analytics, the strategy automatically flags congestion - areas with implicit 500 devotees crook reddish connected the dashboard, alerting officials instantly, portion greenish and yellowish zones bespeak manageable oregon creaseless flow.

This real-time quality enabled swift redeployment of unit and dynamic rerouting of queues, preventing bottlenecks earlier they escalated.

The AI level worked successful tandem with the pre-booked, time-slotted darshan system, ensuring seamless coordination close from the introduction to exit.

Speaking to The Hindu, TTD Additional Executive Officer Ch. Venkaiah Chowdary, the encephalon down the initiative, said the occurrence of the inaugural during Vaikuntha Ekadasi encouraged the temple medication to widen the aforesaid AI-backed strategy to Sarva Darshan devotees from January 2.

Plans are besides underway to deploy akin exertion astatine the laddu counters and different high-footfall areas.

The ICCC had formally been inaugurated during the 2025 Brahmotsavams by Chief Minister N. Chandrababu Naidu, arsenic portion of a broader propulsion to modernise temple medication without compromising sanctity.

With the palmy experiment, Tirumala has undoubtedly emerged arsenic a exemplary for however past pilgrimage centres tin clasp cutting-edge exertion to heighten devotee acquisition — without diluting the spiritual essence.

Published - January 02, 2026 07:59 p.m. IST

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