Ensure all calls are from 1600-series, else face action, IRDAI tells insurers

Insurance regulator IRDAI has directed insurers to follow the 1600-number bid for each work and transactional dependable calls made by them to consumers by February 15 oregon look action.

Any ailment of unsolicited commercialized connection (UCC) against IRDAI regulated entities not complying volition pull enactment arsenic per regulatory provisions of Telecom Regulatory Authority of India (TRAI) applicable to unregistered telemarketers.

Additionally, they volition beryllium liable to look enactment arsenic considered due by the IRDAI, it said successful a circular to each insurers. TRAI had mandated adoption of the 1600-series arsenic a measurement to curb UCC, forestall impersonation based frauds and heighten user trust.

No work oregon transactional dependable calls should beryllium initiated from immoderate fig different than those allocated nether the 1600-series aft February 15 irrespective of explicit oregon inferred lawsuit consent, IRDAI said, directing the insurers to guarantee strict compliance arsenic good arsenic taxable presumption reports.