3 months ago
1
The Department of Telecommunications (DoT) has tracked down and returned 8.5 lakh stolen mobile handsets to their owners based connected complaints lodged done the Central Equipment Identity Register (CEIR) service, a centralised strategy implemented to negociate and way mobile devices, connected the Sanchar Saathi portal, said Ramesh Kumar Goyal, Director-General, Telecom.
He was addressing the media connected the sidelines of the yearly South Zone Conference connected Telecom Security organised by the DoT connected Thursday (February 12, 2026). Mr. Goyal noted that the betterment of stolen mobile handsets had much than doubled, rising from 2 lakh successful 2024 to 4.5 lakh successful 2025. Customers tin lodge complaints astir stolen mobiles oregon petition to artifact a transportation connected the Sanchar Saathi portal to forestall misuse. Since its motorboat successful 2023, the portal has recorded 24 crore visits, portion its app, introduced successful 2025, has been downloaded by 1.9 crore users.
The fiscal fraud hazard indicator (FRI), introduced by the DoT, has helped forestall cyber fraud worthy astir ₹1,400 crore successful the past 9 months. Rolled retired successful May 2025, FRI indicates the menace cognition of an incoming call, whether it is high, medium, oregon debased risk.
Mr. Goyal added that the DoT’s integer quality level (DIP), introduced successful 2023, contains information connected 122 crore telecom customers, which was being analysed utilizing artificial quality and facial designation software. Around 5 crore connections person been closed successful the past two-and-a-half years.
Deb Kumar Chakrabarti, subordinate (Services), Digital Communications Commission (DCC), nether the DoT, said that globally, cyber fraud worthy astir 11 trillion dollars was reported annually, making it the third-largest system successful the world. In India, cyber fraud amounts to ₹24,000 crore a year, rising astatine an alarming complaint of 265% annually, according to the nationalist cyber transgression reporting portal.
Mr. Chakrabarti emphasised that customers should not refrain from reporting cyber fraud simply due to the fact that they person an alert astir monetary loss, assuming determination was nary constituent successful reporting since wealth had already been lost. There is simply a model of 2 to 4 hours earlier the slope really transfers the amount, helium said.
