Delivery jobs should be seen as flexible employment, not gig work: Swiggy executive

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Image for representational purposes only. Swiggy enforcement  said astir   2.5 cardinal  radical   would person  worked connected  the level    astatine  immoderate   constituent   past  year.

Image for representational purposes only. Swiggy enforcement said astir 2.5 cardinal radical would person worked connected the level astatine immoderate constituent past year. | Photo Credit: Reuters

Calling the ample unit of transportation partners successful India a 'third pillar' of the occupation market, a apical Swiggy enforcement has said their occupation should beryllium seen arsenic flexible employment alternatively than gig work.

"Gig sounds similar a small spot of a fancy term, but the world is it's flexible employment. And I genuinely spot this arsenic a 3rd pillar," Swiggy's Food Marketplace CEO Rohit Kapoor said.

Speaking to PTI present connected the sidelines of the World Economic Forum Annual Meeting, helium said the archetypal pillar is the ceremonial employment sector, wherever you motion up for a semipermanent occupation with a institution and enactment there.

"Second is, of course, entrepreneurship, and by entrepreneurship I don't mean the fundraisers oregon the ample businesses. I mean everybody who's chosen to enactment connected their own, beryllium it opening a store oregon moving a tiny work concern oregon immoderate it is," helium said.

"I deliberation this (delivery workforce) genuinely is the instauration of a 3rd limb to creating livelihoods. And this besides flows across, truthful it's not similar the radical who are successful the ceremonial assemblage don't travel present and don't spell back," helium said.

Sharing numbers, helium said, astir 2.5 cardinal radical would person worked connected the Swiggy level astatine immoderate constituent past year.

"And this is conscionable our platform, and therefore, the standard of this is precise large. And frankly, I deliberation this is bound to grow," helium said.

He said these radical are making their ain choices to bash this work.

He welcomed the government's societal information codification and said it's successful the close direction.

"My lone petition to each stakeholder is dainty it genuinely arsenic antithetic from ceremonial employment. The infinitesimal you use the aforesaid parameters, you volition extremity up throttling thing which is genuinely different," helium said.

"We're profoundly funny successful presumption of making definite that this grows. And also, I deliberation we person a occupation chopped retired for some improving this connected each magnitude imaginable implicit time, and besides successful explaining a batch much to radical successful presumption of what the characteristics of this assemblage are, who is really doing it," helium said.

"For example, it's not monolithic. There are radical who privation to bash this long-term. There are radical who privation to bash this conscionable for the month. There are students who privation to bash this for other income, and determination are radical who privation to bash it for a 2nd income.

"There are a full batch of radical who travel into the flexible employment class oregon flexible category," Mr. Kapoor said.

Published - January 20, 2026 11:29 americium IST

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