3 months ago
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The Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL) said consumers tin study powerfulness issues straight via WhatsApp astatine 9493681912 oregon by calling the toll-free fig 1912.
This is to guarantee that complaints regarding bills, powerfulness cuts oregon faulty instrumentality are addressed without the request for bureau visits, said CMD I. Prudhvitej, portion interacting with callers astatine the ‘Dial Your CMD’ programme held connected each Monday.
CMD received 45 complaints connected Monday’s programme, the 2nd successful its series.
The CMD noted that the programme is simply a captious span betwixt the section and the public. “We are committed to resolving problems brought to our announcement done this play call-in league arsenic rapidly arsenic possible. Thirty-eight retired of the full 47 complaints received successful the past programme person been addressed,” helium said.
The complaints received connected Monday highlighted respective recurring issues faced by residents and farmers crossed the EPDCL limits. Some of the complaints related to the delays successful granting caller powerfulness connections for farms, requests to displacement unsafe electrical poles and sagging wires, complaints astir delays successful replacing burnt-out transformers, errors successful monthly energy bills and requests for ‘name transfers’ connected connections, and predominant voltage fluctuations affecting household appliances.
