Consumer panel orders Bevco outlet to pay ₹25,010 for overcharging customer

15 hours ago 1
ARTICLE AD BOX

The Pathanamthitta Consumer Disputes Redressal Commission has directed the manager of the Kerala State Beverages Corporation outlet astatine Perunad successful the territory to wage a compensation of ₹25,010 for charging a lawsuit much than the Maximum Retail Price (MRP) printed connected a brew bottle.

The bid was issued connected a petition filed by A.T. Akash, a nonmigratory of Perunad, Ranni. The committee seat comprising president Babychan Vechoochira and subordinate Nishad Thankappan recovered the outlet blameworthy of unfair commercialized practices. Akash purchased a 650 ml vessel of brew from the Perunad Beverages outlet. While the MRP printed connected the vessel was Rs. 170, the outlet charged him Rs. 180 and issued a measure for the higher amount.

When helium questioned the excess charge, the unit informed him that the magnitude shown successful the machine strategy had to beryllium collected and responded dismissively erstwhile helium raised objections. The Beverages Corporation argued that a authorities bid permitted the merchantability of aged banal astatine revised prices until the banal was exhausted. However, the committee rejected the argument, stating that specified a directive was contrary to the provisions of the Legal Metrology Act, 2009.

The committee observed that pre-packaged commodities, including liquor bottles, cannot beryllium sold supra the MRP printed connected the package. It further noted that charging a higher terms based connected revised rates without relabelling the merchandise amounted to an unfair commercialized signifier nether user extortion laws.

The committee directed the outlet manager to refund the excess magnitude of ₹10, wage ₹15,000 arsenic compensation for the unfair commercialized signifier and ₹10,000 towards litigation costs.

Published - June 08, 2026 06:11 p.m. IST

Read Entire Article