3 months ago
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A civic contented with ailment fig 2025-9320GG registered connected helpline 1913 successful December astir a damaged manhole doorway connected Pantheon Road other the depository successful Egmore has not been resolved adjacent aft a play of 60 days. However, Chennai Corporation officials person closed the complaint, claiming that the repairs person been carried retired this week. The authoritative remarks read: “The manhole doorway to the tempest water drain successful the supra said determination was provided.”
While the ailment was closed connected Monday, residents were seen walking past the damaged manhole connected Thursday, with the roadworthy presenting a information hazard for pedestrians.
Velachery nonmigratory S.Kumararaja said helium complained connected GCC helpline 1913 2 months agone astir a carcass of a stray canine adjacent a temple successful Annai Indira Nagar, Velachery, but the authoritative effect was slow. “We had to telephone workers of Urbaser Sumeet to region the carcass,” helium said.
Federation of OMR Residents Association (FOMRRA) co-founder Harsha Koda said: “We precocious had an incidental wherever we complained aggregate times since June 2025 and thing happened. But finally, enactment was taken past week aft overmuch travel up. We usually kick connected X wherever they springiness america a tracking number.”
Residents said GCC has to sensitise the unit astatine the telephone centre of the 1913 helpline, utilise ICCC amended to amended the response, fortify coordination and counsel officials to resoluteness civic issues without delay.
AIADMK councillor J.John said astir 50% of the complaints registered on GCC helpline 1913 successful his ward were closed by GCC officials without repairing the damage. Former councillor S.Mangala Raj said: “Residents person stopped calling helpline 1913 to resoluteness civic issues due to the fact that of irresponsible officials.”
The Greater Chennai Corporation (GCC) has delayed effect to respective complaints registered connected helpline 1913 and connected societal media for resolving civic problems successful the city.
