Chennai airport to soon get smart trolleys to navigate, shop and dine

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Officials of AAI said astute  baggage carriers volition  beryllium  fitted with a surface  wherein passengers person  to archetypal  scan their boarding pass

Officials of AAI said astute baggage carriers volition beryllium fitted with a surface wherein passengers person to archetypal scan their boarding pass | Photo Credit: VELANKANNI RAJ B

Following the footsteps of Hyderabad, the Airports Authority of India (AAI) volition soon bring successful astute trolleys astatine the Chennai airdrome to assistance passengers find their mode easy done the information clasp country to store and dine.

Smart trolleys are tiny tech-equipped compact wheeled carts with which passengers tin navigate done the information clasp country of the airport. 

Officials of AAI said specified astute baggage carriers volition beryllium fitted with a surface wherein passengers person to archetypal scan their boarding pass. “Once the passengers scan the pass, they tin presumption real-time formation information, the boarding gross for his flight, the directions to that gross and assorted eating and buying options successful the information clasp area. The trolley volition besides person abstraction to transportation their compartment baggage,” an authoritative said.

“Hyderabad’s Rajiv Gandhi International Airport introduced this installation sometime back. Now we person begun steps to bring it to the metropolis airdrome arsenic well. We volition interval bids soon and motorboat the installation soon,” different authoritative said.

Initially, the program is to person astir 100 specified astute trolleys for the airport. AAI plans to spot 40 of them successful the planetary terminal and 30 each successful the T1 and T4 home terminals. “Most passengers get rather a spot of clip aft their information cheque earlier boarding their craft to bash immoderate speedy buying oregon to drawback thing to eat. Anyone caller to the terminal tin easy take which store oregon edifice they privation to caput to, without having to discarded time,” helium noted. 

A. Sankar, a predominant flyer and founder, Indian Air Passengers Association said, helium has utilised this installation successful Hyderabad and recovered it awesome and convenient. “I’m gladsome that specified trolleys volition beryllium disposable successful Chennai too. While this is simply a bully move, what we besides request to bash is to adhd a batch of buying and eating options astatine the airdrome similar Hyderabad does,” helium said. 

Published - January 04, 2026 06:45 p.m. IST

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