5 months ago
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The Bengaluru Metropolitan Transport Corporation (BMTC) has suspended 3 of its conductors from work for misusing the UPI scanner–linked ticketing system.
According to officials, they were suspended aft superior irregularities successful the usage of UPI-based ticketing systems were detected during regular inspections conducted successful December 2025. “The enactment follows the find that the unit members had allegedly collected fares utilizing their idiosyncratic UPI scanners alternatively of the corporation-issued devices, successful usurpation of established fiscal and ticketing protocols,” a elder authoritative said.
Officials said that the diverted amounts ranged from implicit ₹3,000 to much than ₹54,000. According to BMTC officials, inspection teams recovered that the conductors continued to contented tickets portion diverting fare payments to idiosyncratic integer outgo accounts.
Without tickets
“The 3 unit members mightiness person collected fare amounts via idiosyncratic UPI accounts without issuing tickets, taking vantage of instances wherever passengers were unaware that summons issuance is mandatory aft payment,” authoritative added.
A elaborate enquiry was subsequently conducted, during which the allegations were recovered to beryllium substantiated. Based connected the findings, the BMTC initiated disciplinary proceedings and placed the 3 unit members nether suspension pending further investigation. The suspended unit see 2 conductors and 1 driver-cum-conductor attached to depots successful the North East and South zones of the city.
In effect to the incident, the corp has issued strict instructions to each depot managers, directing them to intimately show the usage of officially issued UPI scanners and guarantee that unit adhere strictly to prescribed ticketing and gross postulation procedures. Senior officials person been asked to intensify inspections.
New system
The BMTC has besides announced that it is successful the process of rolling retired a Dynamic QR-based UPI outgo system. “The caller strategy is expected to heighten transparency, amended security, and make a much foolproof mechanics for fare collection, thereby strengthening gross extortion measures,” authoritative said.
Meanwhile, Transport Minister Ramalinga Reddy has advised the BMTC officials to follow a zero-tolerance attack towards specified misconduct. “I person instructed BMTC officials to instrumentality strict and deterrent enactment successful each specified cases successful future, underscoring the value of transparency, accountability, and safeguarding nationalist revenue,” Mr Reddy said.
