4 months ago
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Tele Manas, the Central government’s 24×7 intelligence wellness helpline, has been formally integrated with the city’s exigency effect system, Namma 112, to allow emergency calls involving intelligence wellness crises to beryllium straight routed to trained intelligence wellness professionals.
The integration programme was held connected Wednesday successful collaboration with the Emergency Response Support System (ERSS – Namma 112) and the National Institute of Mental Health and Neuro Sciences (NIMHANS).
With the integration, calls involving intelligence wellness distress received by Namma 112 volition beryllium transferred successful existent clip to TeleManas counsellors for specialized intervention. At the aforesaid time, cases identified by Tele Manas arsenic psychiatric emergencies, such arsenic imminent termination risk, will beryllium escalated to Namma 112 for on-ground support, including ambulance oregon police assistance.
Officials said the determination is aimed astatine ensuring faster, more appropriate responses to intelligence wellness emergencies, reducing delays and avoiding criminalisation or mismanagement of radical successful distress. The collaboration is intended to bring a much humane and nonrecreational attack to situation situations by combining exigency effect infrastructure with intelligence health expertise.
Tele Manas services tin beryllium accessed by the nationalist through toll-free helpline fig 14416, its authoritative website, and email support, with additional outreach done a mobile application.
