4 months ago
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Bengaluru metropolis constabulary connected Monday (December 22, 2025) announced that it has partnered with ride-hailing platforms specified arsenic Uber and Ola for a exertion integration aimed astatine improving information for some riders and drivers by strengthening exigency effect mechanisms successful the city.
The integration enables riders and drivers to straight stock real-time determination information and cardinal trip-related accusation with the constabulary done the thrust hailing apps during emergencies.
According to Bengaluru City Police Commissioner Seemant Kumar Singh, “The caller integration allows exigency telephone facilities to beryllium accessed straight from the Uber and Ola mobile applications utilized for booking rides. Through this feature, riders and drivers seeking exigency assistance tin stock real-time determination data, travel details, and interaction accusation with the Bengaluru City Police’s 112 exigency effect infrastructure from wrong the app itself.”
“The seamless travel of captious accusation volition alteration quicker entree for the constabulary during emergencies, facilitating faster effect times and perchance life-saving interventions by archetypal responders. The inaugural is seen arsenic a important measurement towards leveraging exertion partnerships to guarantee safer municipality mobility and improved nationalist information successful Bengaluru,” Mr. Singh said.
Meanwhile, according to Uber, with a elemental swipe, users tin transmit captious details to the constabulary power room, allowing archetypal responders to scope the determination faster and intervene much effectively.
“During an ongoing trip, riders oregon drivers tin entree the information toolkit by tapping the bluish shield icon connected the Uber app. When they take ‘112’ exigency assistance, they are notified that their unrecorded determination and interaction details volition beryllium shared automatically with the constabulary erstwhile they swipe to spot the call,” an Uber spokesperson said.
“Once activated, the strategy shares unrecorded determination updates each 4 seconds on with the user’s name, interaction number, operator and conveyance details, and email address, if available,” the spokesperson added.
Uber clarified that the sharing of travel and interaction accusation with the constabulary is enabled by default to guarantee timely intervention. However, users clasp power implicit their information and tin opt retired of sharing their determination with the police, successful which lawsuit the SOS awesome volition not beryllium transmitted to the power room, though they tin inactive spot a telephone to 112 done their phone.
Earlier, connected November 10, Mr. Singh, speaking astatine #THTalksBengaluru, The Hindu’s interactive programme, had revealed that the metropolis constabulary had directed cab and autorickshaw aggregator apps to integrate their SOS fastener feeds with the metropolis police’s bid centre to alteration contiguous response. In the aforesaid month, the metropolis constabulary had besides mandated the show of stickers carrying the constabulary helpline fig 112 and a QR codification that redirects users to the Karnataka State Police (KSP) mobile application.
