7 months ago
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Air India volition run a peculiar formation from Milan to Delhi connected Sunday (October 19, 2025) to bring backmost passengers stranded successful the Italian metropolis aft the hose had cancelled their flight connected Friday (October 17) pursuing a method contented with the Dreamliner aircraft.
More than 250 passengers were stranded astatine Milan aft the formation cancellation connected Friday (October 17). There were posts connected societal media complaining astir the deficiency of capable facilities for the passengers.
The hose connected Sunday (October 19) said it volition run a formation from Milan to Delhi contiguous to accommodate passengers of formation AI138, which was cancelled connected October 17 owed to a method issue.
“To guarantee that the affected passengers tin instrumentality location to India successful clip for the festive occasion, our teams expedited the rectification process connected the craft astatine Milan and secured the indispensable approvals to run an further commercialized flight, AI138D, departing Milan astatine 1900 hours section clip and arriving successful Delhi connected the greeting of 20 October,” Air India said successful a statement.
The hose besides said its teams are proactively reaching retired to the affected passengers, who were antecedently rebooked connected different airlines with post-Diwali arrivals, offering them the enactment to support their existing bookings oregon power to the further formation operating today.
There person been complaints that the stranded passengers volition not beryllium capable to instrumentality to India for Diwali owed to the formation cancellation connected Friday (October 17).
The formation AI138 connected Friday (October 17) was to beryllium operated with a Boeing 787-8 plane, besides known arsenic Dreamliner.
In a connection connected Saturday (October 18) astir the Milan airy cancellation, Air India said passengers person been rebooked connected alternate flights connected oregon aft October 20, based connected spot availability with Air India and different airlines.
“Specifically, 1 of the passengers, whose Schengen visa expires connected 20 October, has been rebooked connected different airline’s formation departing Milan connected 19 October to guarantee compliance with her visa validity,” Air India had said.
