7 months ago
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Among the 4 Airports Authority of India (AAI)-run airports successful the State airports which diagnostic successful the Customer Satisfaction Index of Airports for Round-I 2025 vis-a-vis Round-II 2024, 2 person moved up and 2 others person dropped successful rankings table.
The 4 airports from the State - Belagavi, Hubballi, Mysuru, and Gulbarga - were featured successful the AAI’s Customer Satisfaction Index of Airports for Round‐I 2025 vis‐a‐vis Round‐II 2025.
While Belgavi and Hubballi, person seen an betterment successful the latest ranking compared to the earlier 1 (Customer Satisfaction Index of Airports for Round‐II 2024 vis‐a‐vis Round‐I 2024), Mysuru and Kalaburgi person slipped successful the rankings.
The Belagavi and Hubballi airports person been ranked seventh and 8 respectively successful the latest rankings. The 2 airports were ranked tenth successful the erstwhile rankings.
The Mysuru airport, which was ranked 11th successful the erstwhile ranking, has dropped to the 16th position, and the Kalburgi airport, which was ranked successful the 12th spot successful the erstwhile ranking, has besides dropped to the 16th presumption successful the latest ranking.
In total, 62 airports were portion of the lawsuit restitution survey, successful which the Udaipur airdrome secured the apical spot, followed by airports astatine Khajuraho and Bhopal.
The survey takes into relationship 33 parameters including crushed proscription to/from airport, parking facilities, availability of baggage carts trolleys, waiting clip successful check-in queue/line, ratio of check-in staff, courtesy and helpfulness of check-in staff, thoroughness of information inspection, worth for wealth of restaurant/eating facilities, comfortableness of waiting/gate areas, net access/Wi-Fi, among others. In addition, 5 questions related to hygiene were besides portion of the survey.
The Belagavi airdrome secured a people of 4.94 successful the lawsuit restitution scale successful the latest survey arsenic against 4.91 successful the erstwhile survey. The Hubballi airport, which had secured a people of 4.91 successful the erstwhile survey, has secured a people of 4.93. The Mysuru airdrome secured a people of 4.73 arsenic against 4.90 and the Kalaburagi airdrome secured a people of 4.73 arsenic against 4.89 successful the erstwhile survey.
